Handling grievance investigations and meetings

At emphasis we have the experience and knowledge to manage the most contentious grievance investigations and meetings.

Grievances are among the most challenging internal HR processes a company can encounter. By the time an employee raises a grievance, emotions are often running high, making it crucial to approach the situation with sensitivity and professionalism.

Our team understands the importance of maintaining impartiality and objectivity throughout the grievance process. We ensure that every investigation and meeting is conducted fairly, impartially and thoroughly, giving all parties the opportunity to present their perspectives.

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Grievance overview

  • Emphasis will investigate sensitively and thoroughly
  • The process is constructive, giving all parties the opportunity to put their views across, give their evidence, and be heard
  • We will provide comprehensive reports with outcomes and recommendations

How will you benefit

  • Internal resources may not be in a position to conduct an impartial grievance investigation
  • Minimising the involvement of internal resources in a time-consuming and often emotional process
  • Independent, highly experienced professionals able to deal with board-level disputes and conflict
  • Knowledge that the process is compliant with the ACAS Code of Practice

Need help dealing with a contentious or thorny complaint?

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